Bradford Spas

Our hot tub died… of course on a Friday at 4:00 and with outside temps below freezing. Performance called us back during off-hours (emergency number response). Educated us on how to keep the pipes/water warm til they would get here, and then sent a talented, knowledgeable, caring guy who got the job done under tough conditions. What a great bunch of people who serve their customers well and stand behind their work!

The step by step expectations guide is a wonderful idea to keep NEW customers informed since probably 95% have never experienced all the work that goes into a new pool.

Ten years of service with PPS, couldn’t be happier. Appreciate the years and looking forward to the next 10. Thank you PPS!

The work began as promised. All permits and inspections were taken care of, electrical and gas connections were handled, and the decking and fencing were installed on time. Whenever we had a question, the PPS people were always available to respond, and to ensure we were satisfied.

Our experience with PPS was wonderful. They were very professional and all the work was done on time or earlier.

Once the pool was installed, we were very pleased and impressed with our orientation. Clear directions and resources made all the difference.

You took the time to educate us and answer the questions we had being first time pool owners.

We couldn’t have been happier with our experience with P.P.S. from start to finish. The crew at P.P.S. worked extra hard on our pool as we desired the look of a much more expensive gunite pool. P.P.S. worked with us on a special rounded contour to the bottom of our pool giving us exactly the look we wanted. You have to see it to believe it.

We were extremely impressed at how the quoted time table was adhered to. The project started on time, and we were swimming quicker than we could have imagined. We were extremely impressed at how the quoted timetable was adhered to. The project started on time, and we were swimming quicker than we could have imagined. What a hard-working and responsible crew.

This summer has been great. We have three children and they have already spent hours and hours in the pool. Instead of loading the kids in the van and heading off in search of a beach or friends’ pool, we are able to stay home. The kids love to invite their friends over to swim. Byran and I also enjoy entertaining, but also like quiet evenings relaxing by the pool with just our family.